Shipping Policy
Shipping Policy
Shipping Times:
- Orders will be processed and shipped within 1-2 business days from order confirmation.
Delivery Times:
- Standard delivery is estimated between 8-10 business days from the date of dispatch.
Shipping Costs:
- Delivery is free for all orders over 59 euros. For orders below this amount, a delivery fee of 3 euros will be applied.
Order Tracking:
- A tracking number will be provided as soon as the order is shipped, allowing customers to track their package in real time.
Possible Delays:
- Please note that delays may occur due to circumstances beyond our control, such as extreme weather conditions, strikes or customs delays. We are committed to informing our customers of any potential delays as soon as possible.
Customer Service:
- Our customer service team is available to answer any questions you may have regarding delivery. Please feel free to contact us at [customer service email address] or [customer service phone number].
Return address:
- If there is a problem with your order, please contact us before returning the items. We will provide you with the necessary instructions to facilitate the return process.
Thank you for your trust and understanding. We are constantly working to improve our services to provide you with the best possible shopping experience.
Sincerely,
Vallysa
